FreeScout Help desk releases
new versionFreeScout Help desk is tracked under self-hosted apps & servers. Its latest version, 1.8.240, shipped on Sep 12, 2026.
- Latest version
- 1.8.240
- Released
- Category
- Self-hosted apps & servers
- Last checked
How to update FreeScout Help desk
- Read the release notes first — self-hosted projects break config and schemas between versions more often than appliances do.
- Docker: pull the new image tag and recreate the container (`docker compose pull && docker compose up -d`).
- Package or bare metal: update through your distribution's package manager, or replace the binary from the releases page.
- Back up the config and database directory first. For most projects a downgrade is not supported once the schema has migrated.
Always download firmware from the manufacturer or project itself. Firmwarely links out; it never hosts firmware.
What changed
Added Allow to Archive mailboxes. Added Azerbaijani translation. Highlight number of replies in the conversations list. Added America/Vancouver timezone (#5622) Fixed Fixed To field in notes created when forwarding to multiple recipients (#5441) Do not send email to customer via SendReplyToCustom…
Version history
| 1.8.240 |
FAQ
What is the latest version of FreeScout Help desk?
Version 1.8.240, released Sep 12, 2026. This page is refreshed every 30 minutes from the manufacturer's release page.
How do I update FreeScout Help desk?
See the step-by-step above. Pull the new image or package and restart the service. Read the release notes and back up the data directory first; most projects can't downgrade once the database has migrated.
How does Firmwarely know when there's a new version?
Every 30 minutes we read the manufacturer's official release page for the FreeScout Help desk and record the version, date and changelog. Subscribers watching this device get one email a day when it changed.
Is this an official FreeScout page?
No. Firmwarely is independent. Project and product names belong to their owners; always install releases from the project's own source.
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